Welcome to First Year Nutrition. This website, located at www.firstyearnutrition.com (“Website”), is owned and operated by First Year Nutrition (“we”, “us”, “our”).

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this Website.

Please also review our Privacy Policy, which explains how we collect, use and protect your personal information.

Additional terms may apply to specific services, programs, bookings, workshops, digital products or resources offered through this Website.

1. Use of this Website

This Website is provided for general information, education and lawful use only.

You may use this Website to:

• learn about our clinic, practitioners and services

• submit an enquiry

• request or book appointments

• access or purchase resources, programs, workshops or digital products where available

You agree not to use this Website:

• for any unlawful, fraudulent or improper purpose

• in any way that disrupts or interferes with the Website or another person’s use of the Website

• to upload malicious code, viruses, ransomware or other harmful material

• to attempt to gain unauthorised access to our systems, data or Website functionality

• to copy, scrape, reproduce, alter or exploit Website content except as permitted by law or with our written consent

We reserve the right to restrict, suspend or terminate access to the Website if we believe a user has breached these Terms.

2. Health information and disclaimer

The content on this Website is for general educational and informational purposes only.

While we are qualified health professionals and aim to provide accurate, evidence-based information, the content on this Website:

• is not intended to replace personalised medical, dietetic or allied health advice

• is not intended to diagnose, treat or manage any medical condition without individual assessment

• should not be relied upon as a substitute for advice from your doctor, dietitian, pharmacist or other qualified health professional

Use of this Website does not create a practitioner-patient relationship between you and First Year Nutrition.

A practitioner-patient relationship is only formed once:

• an appointment or service is confirmed by us, and

• we agree to provide care to you in the relevant professional capacity

If you have urgent health concerns or a medical emergency, call 000 or seek immediate medical attention.

3. Scope of Website content

This Website may include information relating to:

• fertility and preconception nutrition

• pregnancy and postpartum nutrition

• infant feeding and starting solids

• paediatric nutrition and feeding difficulties

• gestational diabetes and diabetes nutrition care

• general family and early life nutrition

• workshops, guides, programs and educational resources

Because every person, infant, child and family situation is different, you acknowledge that not all information on this Website will be suitable for your circumstances.

You are responsible for seeking personalised advice before making significant changes to diet, supplements, feeding practices, or health management.

4. Bookings, enquiries and services

This Website may allow you to submit enquiries, request appointments, or access online booking services.

All bookings and services are subject to:

• practitioner availability

• confirmation by us

• suitability of the service for your needs

• payment terms where applicable

We reserve the right to:

• decline, reschedule or cancel bookings where necessary

• determine whether a service is clinically appropriate

• refer you to another provider if your needs fall outside our scope of practice or service availability

Any clinical services provided by First Year Nutrition may also be subject to additional consent forms, intake forms, clinic policies, cancellation policies, telehealth terms, or service-specific terms.

5. Fees, payments and refunds

Any fees listed on this Website are in Australian Dollars (AUD) unless otherwise stated.

We take reasonable care to ensure that pricing is accurate, but we reserve the right to change fees at any time.

If you purchase a consultation, workshop, program, digital product or other paid offering through the Website, you agree to pay the applicable fees and charges.

Refunds, credits and cancellations are subject to the specific terms provided at the time of booking or purchase, including our cancellation policy where applicable.

Nothing in these Terms excludes or limits any rights you may have under the Australian Consumer Law.

6. Digital products, downloads and resources

We may offer downloadable or online resources such as guides, meal plans, handouts, checklists, videos, webinars, workshops or educational products.

Unless otherwise stated, these materials are:

• for your personal, non-commercial use only

• not to be copied, shared, sold, sublicensed, republished or distributed without our prior written consent

• educational in nature and not a substitute for individual clinical advice

Purchase or access to a digital product does not transfer any intellectual property rights to you.

7. Intellectual property

All content on this Website is owned by or licensed to First Year Nutrition unless otherwise stated. This includes, without limitation:

• text

• branding

• logos

• graphics

• images

• videos

• downloads

• PDFs

• resources

• layout

• design elements

• service names and written content

You may view this Website and print or download content for your own personal, non-commercial use only, provided you do not alter the content and you retain any copyright or proprietary notices.

You must not reproduce, modify, republish, upload, distribute, sell or exploit any Website content without our prior written permission.

8. Testimonials and results

From time to time, this Website may contain testimonials, reviews, case examples or general descriptions of client experiences.

These are provided for illustrative purposes only. Individual outcomes vary and we do not guarantee that any person will achieve the same or similar results.

Nothing on this Website is intended to create unrealistic expectations about outcomes from nutrition care or health services.

9. Third-party links and platforms

This Website may contain links to third-party websites, booking platforms, payment processors, social media platforms, resources or external providers.

These links are provided for convenience only. We do not control, endorse or accept responsibility for the content, privacy practices, security or availability of third-party websites or services.

Your use of third-party websites is at your own risk.

10. Cookies and Website analytics

We may use cookies, analytics tools and similar technologies to improve Website performance, understand visitor behaviour, and support Website functionality.

By continuing to use the Website, you consent to such use in accordance with our Privacy Policy and any applicable cookie practices described there.

You can usually manage cookie settings through your browser.

11. Privacy

We take privacy seriously.

Any personal information submitted through this Website, including contact details, enquiry details, booking information and health-related information where relevant, will be handled in accordance with our Privacy Policy and applicable privacy laws.

By using this Website, submitting an enquiry, or making a booking, you consent to the collection and use of your information as described in our Privacy Policy.

12. Website availability and security

We aim to keep this Website current, secure and functioning properly. However, we do not guarantee that:

• the Website will always be available, uninterrupted or error-free

• the Website content will always be complete, accurate or up to date

• the Website or its servers are free from viruses, malware or harmful components

You use this Website at your own risk.

13. Limitation of liability

To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost or expense incurred by you arising out of or in connection with:

• your use of, or inability to use, this Website

• your reliance on information provided on this Website

• errors or omissions in Website content

• Website downtime, technical interruptions or security breaches

• third-party websites, services or links

• malware, viruses or other harmful components transmitted through the Website

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies you may have under the Australian Consumer Law or any other law where such rights cannot lawfully be excluded.

14. Indemnity

You agree to indemnify and hold harmless First Year Nutrition, its owners, employees, contractors and representatives from and against any claims, liabilities, damages, losses, costs or expenses arising from:

• your misuse of the Website

• your breach of these Terms

• your unlawful conduct in connection with the Website

This clause applies to the extent permitted by law.

15. Changes to these Terms

We may update these Terms & Conditions from time to time.

Any changes will take effect immediately upon publication on this Website, unless otherwise stated. Your continued use of the Website after updated Terms are published constitutes your acceptance of those changes.

16. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed and the remainder of the Terms will continue in full force and effect.

17. Governing law

These Terms & Conditions are governed by the laws of Australia and, where applicable, the laws of the Australian Capital Territory.

Any disputes arising in connection with these Terms or this Website will be subject to the non-exclusive jurisdiction of the courts of the Australian Capital Territory.

18. Contact us

If you have any questions about these Terms & Conditions, please contact:

First Year Nutrition
Website: www.firstyearnutrition.com
Email: info@firstyearnutrition.com

This document was last updated: 8 April 2026